GERMANY: 5 euro
COUNTRIES OF THE EUROPEAN UNION: 15 euro
exept:
faroer island and greenland, denmark
aland islands, finland
french oversea territories and departments
mount athos, greece
livigno and campione d‘italia, italy
all non european territories of the netherlands
canary islands, ceuta and mellila, spain
cyprus
ALL OTHER COUNTRIES: on request
if you are living in one of those areas and countries, feel free to drop us an email – we will check the shipping opportunities for you!
contact: hello@studiopriori.store
payment by paypal
payment by credit card
if you pay by credit card, your credit card account will be charged upon conclusion of the contract.
payment in advance by bank transfer
please transfer the amount of your order to the following bank account:
studio priori
DE50100101233858862180
purpose of use: the date of your ordner, first name, last name
you can return unused goods to us within 14 days. in the case of a return, the return shipping costs are on the side of the buyer. in this way we would like to raise awareness for delivery ways and thus minimize the return ways.if you want to return your order to us, please note the following points:
contact us
send an email to hello@studiopriori.store, tell us your order number and the reason for your return.
we send you the return form
print it, fill it out and enclose it with your return so that we can assign your shipment to you later.
packing and condition of the goods
pack the items well to avoid damage in transit. it is best to use the package and packaging materials you received from us. please make sure that the returned items are unused and in original condition so that we can refund the full purchase price. Items that come back to us broken or used cannot be refunded.
franking of the return
please make sure that your return shipment has sufficient postage. in the case of packages returned freight collect or with insufficient postage, DHL will charge a penalty fee of €15 against the credit for the return.
in addition, we advise you to use insured shipping. on the one hand you can track your return. on the other hand, your shipment is insured by your shipping company in case of loss.
after your return has been processed by us, you will receive a confirmation email from us. you will receive a refund for the returned items within 14 business days of the confirmation email being sent, via the payment method you used to make your purchase.